Accessibility statement · CITRIS Global

This website

CITRIS Global Ltd is committed to making citrisglobal.com accessible to everyone who needs to use it, and to the duties owed under the Equality Act 2010.

We are a private company, so the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 do not bind us. We hold this site to the standard those regulations require of our public-sector customers anyway — voluntarily, and because a supplier who cannot meet the bar its buyers are held to is not much use to them.

This website aims to conform to WCAG 2.2 level AA — the standard published internationally as ISO/IEC 40500. In practice that means:

Every page is fully operable by keyboard alone, with a visible focus indicator that meets the non-text contrast requirement.
A skip link is the first focusable element on every page.
Text and interface colours meet or exceed the required contrast ratios in all three themes.
Content is structured with real headings, lists and landmarks rather than styled div elements.
All decorative visuals, including the animated hero and the aurora field, are hidden from assistive technology and carry a text equivalent where they convey meaning.
All motion respects prefers-reduced-motion. With that setting on, animations do not play and informative visuals render in their resting state rather than frozen at frame one.
Content pages work without JavaScript. Interactive extras degrade rather than break, and nothing is hidden by a script that cannot be un-hidden. The one exception is the contact form, covered under known limitations below.
Text can be resized to 200% without loss of content.

Three themes, all conformant

The switcher in the header offers light, dark and high contrast. These are the same three themes the Artec Neo product ships, using the same colour tokens. High contrast replaces elevation with solid borders and suppresses the decorative aurora entirely.

Your choice is remembered in your browser’s local storage. If you have expressed a preference at operating-system level — reduced motion, increased contrast, or a light colour scheme — we honour it on first visit without you having to ask.

Known limitations

We would rather list these than have you find them.

The ROI calculator uses range sliders. These are operable by keyboard (arrow keys, Home and End) and announce their values, but fine-grained adjustment on a touch screen can be awkward. If you would prefer to send us your figures and receive the model back, tell us and we will.
The animated hero conveys its meaning through motion. A full text equivalent is provided for screen-reader users and the animation does not play at all under reduced-motion settings, but there is currently no play/pause control.
The contact form requires JavaScript. It carries a bot challenge that runs in the browser, and the server refuses any submission without a valid token — so with scripting disabled the form cannot be sent at all. That is a break, not a graceful degradation, and we would rather say so than imply otherwise. Email hello@citrisglobal.com instead and it reaches exactly the same place.
Reflow to 320 CSS pixels is built for but not yet verified. The layout is written to reflow without horizontal scrolling, and iOS Safari has been tested thoroughly and behaves correctly — but the narrowest case, around 320–360 pixels, has not yet been checked on a physical device. We will update this statement once it has been.
Automated testing has been carried out. A full manual audit by an independent third party, and testing against the complete range of assistive technologies, has not yet been completed for this site. We will update this statement when it has.

The Artec Neo platform

Accessibility conformance in the product is treated as a shipped feature rather than a roadmap item:

All three themes are held to WCAG 2.2 AA, with contrast enforced by an automated parity specification rather than by review.
The design system forbids theme-varying colours from being declared in one place and inherited elsewhere, so a colour cannot silently fail in a theme nobody tested.
White-label branding stays accessible. When a tenant supplies a brand colour, the platform derives a per-theme variant of it, so a customer’s identity can never break legibility for their own users.

A conformance statement for the platform is available to prospective customers on request during procurement.

Reporting a problem

If you find something on this site that you cannot access, please tell us. Include the page address and what happened, and if you can, which browser and assistive technology you were using.

Email: hello@citrisglobal.com
Or use the contact form.

We aim to respond within five working days. If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS).

Technical detail